A skin clinic recorded 771 calls and 81 website forms in a year

Skin Rehab, a skin clinic, recorded 771 calls and 1,057 direction requests on its Google Business Profile, and 81 form submissions on its website, between November 2025 to October 2026. That is about 64 calls, 88 direction requests and 7 forms a month.

In short
  • 771 calls, 1,057 direction requests and 81 website form submissions in twelve months.
  • Calls outnumbered website forms by about 9.5 to 1.
  • Sources: Google Business Profile and Google Analytics 4, November 2025 to October 2026.
771calls
1,057direction requests
81website form submissions

The numbers

  • 771 calls and 1,057 direction requests from the Google Business Profile.
  • 81 form submissions on the website.
  • Calls outnumbered website forms by about 9.5 to 1 (calculated).

Source and method

Calls and direction requests: Google Business Profile performance data. Form submissions: Google Analytics 4 events on the clinic’s website. Both read through Windsor.ai. Period: November 2025 to October 2026. These are counts of enquiries and visits. They say nothing about treatments or outcomes.

How to read this

These are totals recorded in the accounts named. They are not an industry average, not a before-and-after comparison, and not a claim about what any one piece of work produced. Other businesses will see different numbers.

What it suggests

  • For a clinic, the phone is the main route in. Check who answers, and when.
  • Count calls from the profile and forms from the website together, or you will miss most of the enquiries.
  • A simple, short form still earns its place for people who would rather not call.

The full account is in the case study. You are welcome to quote these figures with a link to this page.

Common questions

Short, direct answers.

Do clinic patients call or fill in a form?

In one skin clinic’s accounts, calls from the Google Business Profile outnumbered website form submissions by about 9.5 to 1 over twelve months.

Where do these clinic figures come from?

Calls and direction requests come from Google Business Profile performance data, and form submissions from Google Analytics 4, for November 2025 to October 2026.

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